Cancel/ Change Order

At Sologino, we understand that sometimes you may change your mind or make an error while ordering. To make your shopping experience worry-free, we provide a 24-hour window to cancel or modify your order at no additional cost.

Cancellation & Change Window

You may request to cancel or change your order within 24 hours of placing it.
After this period, your order enters production and can no longer be canceled or modified, as our products are made to order.

📩 To request a cancellation or change, please contact us:
Email: support@sologino.com
or use the Contact Us page on our website.

Important Notes

• Please double-check your shipping address and order details before submitting.
• We are not responsible for delays, loss, or return fees caused by incorrect or incomplete addresses provided at checkout.
• If an order is returned due to an address error, the customer may be charged for reshipping.

Need Help?

Our customer support team is always ready to assist with any questions about your order.
Email: support@sologino.com
Address: 1940 Washington Ave, Opa Locka, FL 33054, United States
Support Hours: 9:00 AM – 6:30 PM (Central Time), Monday – Friday
Phone: +1 (458) 281-9516